Last Updated: 15/10/2024

At Tower Security, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.

1. Information We Collect

Personal Data

We collect personal information that you provide to us when you fill out quote and contact forms on our website. This information may include:

• Your name
• Email address
• Phone number
• Any other details you provide in the form

Usage Data

We use Google Analytics to collect information about how you use our website. This data may include:

• Your IP address
• Browser type
• Pages visited
• Time spent on each page
• Referring URL
• Other engagement metrics

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide you with quotes and respond to your inquiries.
• To improve our website and services.
• To analyze website traffic and user behavior using Google Analytics.
• To communicate with you regarding your inquiries and provide customer support.

3. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website or conducting our business (e.g., Google Analytics).
• Legal authorities if required by law or to protect our rights.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Request deletion of your personal information.
• Opt-out of receiving marketing communications from us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Tower Security Ltd
54 Newport Street, Worcester, England, WR1 3NS
info[at]towersecurity.uk