Last Updated: 16/10/2026

At Tower Security, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.

1. Information We Collect

Personal Data

We collect personal information that you provide to us when you fill out quote and contact forms on our website. This information may include:

• Your name
• Email address
• Phone number
• Any other details you provide in the form

Usage Data

If you accept optional analytics cookies, we use Clicky to collect information about how you use our website. This data may include:

• Your IP address
• Browser type
• Pages visited
• Time spent on each page
• Referring URL
• Other engagement metrics

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide you with quotes and respond to your inquiries.
• To improve our website and services.
• With your consent, to analyze website traffic and user behavior using Clicky.
• To communicate with you regarding your inquiries and provide customer support.

3. Cookies

Optional Clicky analytics are disabled unless you select “Accept analytics” on our cookie banner. If you reject analytics, Clicky is not loaded. We store a necessary preference cookie for up to one year so that we can remember your choice. You can change your choice by deleting the tower_cookie_consent cookie in your browser and revisiting the website.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Clicky, if you consent to analytics, to help us understand website usage.
• Formspree, which processes information you submit through our contact and quote forms on our behalf.
• Google Maps, when an embedded map is loaded, to provide location information.
• Legal authorities if required by law or to protect our rights.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Request deletion of your personal information.
• Opt-out of receiving marketing communications from us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Tower Security Ltd
54 Newport Street, Worcester, England, WR1 3NS
info[at]towersecurity.uk